Frequently Asked Questions (FAQ)
Q: What form do I need for a Live Scan?
A: A Request for Live Scan Service is required. These are usually given to you by the company or organization requesting the Live Scan. The form must have an ORI number and the Authorized Applicant Type (these are usually prefilled). Please fill out Contributing Agency Information, Applicant Information and Level of Service before arriving for your Live Scan.
Q: Who needs a Live Scan?
A: It is most often used for candidates for positions working with and around vulnerable populations (children, the elderly, and disabled), including law enforcement agencies, public and private schools, non-profit organizations, and in-home supportive care agencies. However, all institutions and professions with applicants for employment, licensing or certification may require it for positions, such as:
- Attorneys
- Bus drivers
- Caregivers for children and elderly
- Contractors
- Certified Public Accountants (CPAs)
- Dental assistants
- Gaming personnel
- Healthcare: nurses, doctors, hospital staffs
- Insurance personnel
- Law enforcement personnel, security guards
- Lottery retailers
- Notaries
- Pharmacists
- Pilots
- Realtors and real estate brokers
- Sports coaches
- Stock brokers
- Summer camp counselors
- Teachers, teaching aides, and other school staff
- Volunteers at a variety of institutions
- And other positions not listed here
Q: Are you a qualified Live Scan Vendor for attorney fingerprints?
Yes, as of June 2018, the State Bar of California has required a repeat of fingerprints by all attorneys who are licensed in the State of California. The deadline for submission is April 30, 2019. I highly recommend completing your background check before March 1, 2018.
For more information: State Bar of California — Attorney Re-Fingerprinting Update
I have scanned over 300 attorneys since June 2018. My state-of-the-art equipment is maintained on a regular basis and updated to specifications. I am a Registered Fingerprint Technician for the California Department of Justice and with a very low rejection rate due to quality of prints. However, a prints quality may be affected by age, worn by use, scarring or other injuries.
You sensitive information is kept for one year as required in my office under lock and key. As a professional, I take extreme caution when handling your information and follow all Department of Justice guidelines for safety of data.
Q: How do I know if I need a Live Scan to renew my nursing license?
The California Board of Nursing requires a full set of 10 fingerprints be submitted to both levels of service (the Department of Justice and FBI) when a nursing license is renewed. This is a requirement if you were originally fingerprinted with a hard card (Before 2009) and Digital Prints (before 2011) did not include FBI. With Live Scan, your fingerprints are submitted electronically to the DOJ and FBI which then forwards the results to the board.
For more information: http://www.rn.ca.gov/licensees/ren-fp.shtml#determine
Q: How can I get a conviction or arrest off of my Live Scan?
A: You can request your own Live Scan through Luna Live Scan by filling out an application and paying the applicable fee. The report that you will receive will include your entire California criminal history from the Department of Justice. To remove a conviction from a Live Scan background check you must receive an expungement, pardon, or record sealing. Expungement in California does not remove a conviction from your record but instead changes the conviction to a dismissal.
Q: Do you offer ink fingerprinting services?
A: Yes, we offer FBI FD-258 Ink Cards.
Many California police departments and sheriff offices have stopped offering ink fingerprinting services to the general public. Luna Live Scan + Notary is registered by California Department of Justice to roll ink hard card FD-258 for employment or licensing purposes.
Some examples where an FBI FD-258 Ink Card may be required for Out-Of-State licensing or background check:
- Employment
- Licensing
- Security Clearance
- Gun Purchase
With three years plus experience Rolling Digital & Ink Fingerprints, Luna Live Scan + Notary has a proven record of low rejection rates.
The cost for an FBI FD-258 Ink Card (cards are provided) and rolling fee is $30.00, or two cards and rolling fee for $50.00. The price to purchase a card only without the rolling fee is $5.00.
Q: Who needs the services of a FBI Channeler?
The main advantage of using an FBI Channeler is to speed up the process of receiving a FBI History Summary Check Report. When requesting the report directly from the FBI, the process can take up to 16 weeks. FBI Channelers such as Luna Live Scan + Notary, can typically have the PDF version of report in about 24 hours.
However, channelers can only request Identity History Summary Checks for American citizens and permanent residents. Non-US citizens without permanent residence status must make the departmental order request directly to the FBI by submitting a application and a fingerprint card. If you have requested a physical report, the process usually takes 3 to 5 days.
Q: What should I bring with me?
A: Please bring all of the documents that you need to be notarized (and all pages of each).
You must show a current government identification card (ID) that has been issued within the past five (5) years [per Civil Code Section 118(c)(3)&(4)]. The ID must have a photograph, description and signature of the person, and an identifying number.
Examples of appropriate IDs:
- Driver's license or identification card issued by the California Department of Motor Vehicles
- U.S. Passport
- Foreign Passport
- Military ID card
- Consular card
- Tribal ID card
In the event that none of these forms of ID are available, two credible witnesses who fulfill all three of the following requirements must come with you.
- Personally know the signer
- Are not named in the document(s)
- Do not have a financial interest in the document(s)
Both credible witnesses must have proper ID, as described above.
Q: What type of documents do you notarize?
A: I have specialized training in loan document signing and multiple certifications, as well as extensive experience with notarizing power of attorney, advanced health care directives, jurat, last will and testament prepared by an attorney, and acknowledgements as required by law. My notary services include, but are not limited to, notarizing signatures on the following types of documents.
- Estate Documents
- Grant Deed
- Trust Certification
- Living Will (Health Care Directive)
- Power of Attorney
- HIPAA
- Grant Deed transfer to Trust
- Will (In CA a Will usually requires two witnesses, no notary)
- Loan Documents
- Buyer Home Loan
- Commercial Property Loan
- Home Equity Line of Credit (HELOC)
- Investment of Property
- Refinance
- Reverse Home Mortgage
- Seller Home Documents
- Affidavits
- Affidavit of Consent for Children Traveling Abroad
- Bill of Sale
- California Copy Certification of Power of Attorney
- California Jurat with Affiant Statement
- California Durable Power of Attorney
- Copy Certification by Document Custodian
- Deed of Trust
- Domestic Partner Registry
- Request for Birth Certificate
- Request for DMV Documents
- Judgements
- Lien Releases
- Written Consent for Minor Visitation (Prison or Jail)
- Other documents are notarized as requested
Q: Do you come to my city?
A: I will travel to you, whether it's your place of business, hospital, school, home, or other meeting place. Based out of Oceanside, California, Luna Live Scan + Notary Notary serves north San Diego County which includes these cities.
- Bonsall
- Cardiff-by-the-Sea
- Carlsbad
- Del Mar
- Elfin Forest
- Encinitas
- Escondido
- Fairbanks Ranch
- Fallbrook
- Hidden Meadows
- La Costa
- Leucadia
- Oceanside
- Olivenhain
- Poway
- Rancho Bernardo
- Rancho Santa Fe
- San Marcos
- Solana Beach
- Valley Center
- Vista
- Vista Jail
Q: What are your fees?
A: My fees are:
- $30.00 Live Scan Rolling Fee*
- $30.00 FD-258 Fingerprint Card or $50.00 for Two Cards (includes Rolling Fee)
- $80.00 FBI Channeler – Identity History Summary Report via Email
- $65.00 FBI Channeler – Identity History Summary Report via U.S. Mail
- $15.00 per Notarize Signature
- $90.00 Vista Detention Center (Includes Travel and Notarization)
- $75.00 Vista Family Court – Elisor Signing (Includes Travel and Notarization)
- Courier Documents – Call for Quote
- Apostille – Request a Quote
- $10.00 Passport Photos (2)
* Live Scan applicants may also be required to pay processing fees for the DOJ and/or FBI to run the criminal history report.
Q: What are the government Live Scan fees?
A: Current fees are listed here: https://oag.ca.gov/sites/all/files/agweb/pdfs/fingerprints/forms/fees.pdf
The fees listed in the link are just the charges government background check, there is also my fingerprint rolling fee of $30.00 (or take advantage of my Saturday Special: only $25.00 with an office appointment).
Q: What are your travel fees?
A: In addition to the fee(s) for services (notary, Live Scan, etc.), there is a mobile travel fee, based on where we meet:
Notary Travel Fees
I serve the North San Diego County Cities of:
- Bonsall: $45.00
- Carlsbad: $40.00
- Carmel Valley: $55.00
- Del Mar: $55.00
- Escondido: $35.00 - $55.00 (Depends on area of Escondido)
- Elfin Forest: $45.00
- Encinitas: $45.00
- Fairbanks Ranch: $65.00
- Fallbrook: $60.00
- Hidden Meadows: $50.00
- La Costa: $45.00
- La Jolla $65.00
- Leucadia: $45.00
- Oceanside: $35.00
- Olivenhain: $55.00
- Penasquitos: $50.00
- Poway: $55.00
- Rancho Bernardo: $45.00
- Rancho Santa Fe: $60.00
- San Marcos: $20.00
- Scripps Ranch: $55.00
- Solana Beach: $55.00
- Sorrento Valley: $60.00
- Valley Center: $55.00
- Vista: $35.00 - $55.00 (Depends on area of Vista)
Hospital or Medical Office
- Kaiser: $60.00
- Palomar Medical Center: $60.00
- Tri-City Hospital: $60.00
Vista Detention Center or Court
- Vista Detention Center $95 (includes travel and 2 notarized signatures), $15 each additional notarized signature
- Vista Family Court – Elisor Signing $95 (includes travel and 2 notarized signatures), $15 each additional notarized signature
Travel fee discounted with six or more notarized signatures.
Live Scan Travel Fees
- North San Diego County (any city listed above): $75.00
- Groups of 10 or more Live Scans eligible for a discounted travel fee.
I offer Courier Service from signing location to San Diego County Recorder (Record Deed) or other North County destination.
Courier documents within 150 miles of zip code 92069 or 92054 - Call for Price and will require 2-day notice.
Q: How do you protect my personal information?
Rest assured, your privacy and personal information are our top priority. We securely shred all waste paperwork using Proshred Security, whose shredding process complies with ISO 9001 and NAID AAA standards and requirements. They provide us with a Certificate of Destruction, which documents and confirms that your paperwork was properly shredded and destroyed.